Increasingly it is being recognised that consolidated and converged solutions, involving multiple technologies or vendors, provide a number of critical benefits for end users. However, supporting these solutions could be challenging for end users. All too often, when faced with a support issue, customers are prone to vendor or technology finger pointing.
 
XOR provides an extremely flexible and cost effective support service for our channel partners, that provides end users with a single point of call for all of their support issues. We support the entire solution sold to a customer and we handle any necessary support cases with technology vendors on behalf of the end user. This means that any problems can, hopefully, be identified and remedied at the earliest possible stage there by reducing service down time.
 
We support most infrastructure technologies from many leading vendors and offer this as a white labelled service.